- Online Classroom CX trends en context
- Online Classroom CX strategie & planning
- Online Classroom CX & technology
- Online Classroom Service Design: klantinzicht met Jobs-to-be-done
- Online Classroom Service Design: design de huidige customer journey
- Online Classroom Klantwaarde management strategie
- Online Classroom Onderzoeken van klantbeleving
- Online Classroom De rol van het merk in customer experience
- Online Classroom De rol van het merk in touchpoint design
- Online Classroom Customer Centric Transformation
- Online Classroom De business case van CX
- Online Classroom Customer Centric Leiderschap
- Leusden Harvard Business School Strategie case
- Online Classroom Reservecollege